ERP Implementation Assistance
We are specialized in providing end to end ERP support for various ERP product like SAP, Microsoft Dynamics, Sage, Epicor, etc.We will be working hand to hand with you throughout the project. We will assist you in filing the communication gaps with ERP vendor. We will monitoring the project for you and report on the deliverable.
Since ERP is implemented phases, we will be assisting you through all the phases mentioned below:-
We will be assisting you in finalizing the scope of work to be performed by ERP vendor and detailed project plan. We will report on the project progress and deliverable and ensure that project is implemented as per the plan.
We will ensure ERP vendor have the clear understanding of what is the current business process and what is proposed business process with all the necessary changes. We will ensure that all the requirement gathering done by ERP vendor is as per the proposed business process.
We ensure that all the critical business process and pain areas are taken care of while doing designing of business process. We will be assisting you in audit of blueprint and do cost benefit analysis for gaps identified that should we go for customization or not?
We will audit whether the configuration of ERP system is as per the blueprint delivered. Check whether UAT is conducted as per the schedule plan and ensure that users are dedicatedly following the training process.
We will ensure that you and vendor are on same page and have same understanding before going live. We will test the data before migration and check whether system is successfully running in test environment before migration to new system.
However good your IT solutions is, business critical issues can arise, sometimes at worst possible moment. As a RAMA client you have the comfort of knowing that this will never happen. You can count on our support to ensure that any issues are dealt with quickly and will be swiftly resolved.
The ERP systems are now available in all sizes and shapes for all platforms and development environments. Evaluating the ERP system available and selecting one for organization is very critical tasks. The decision can make or break an organisation.
“The most important factor to keep in mind when analysing the different packages is that none of them are perfect”
Evaluation of any ERP can be classified into three broad areas are as follows:-
- Feasibility Study
A feasibility study aimed to analyse the strategic benefits in implementing the ERP system through evaluations of productivity gains, cost saving and other intangible benefits like improvement in moral of employees. The focus on feasibility study is to answer the very fundamental question “should we go ahead with the project?”
- ERP Evaluation
Each packages have its own strength and weakness. But the ERP vendors will give the impression that their product is as good as any other. So package selection is something that should be done in very systematic and scientific manner
We assist our client in evaluating different ERP products using various methodology and helps them to select the best fit ERP product to the organisation. We evaluate product on criteria like functionality, technology, financially, legally, and time period.
- Vendor Evaluation
Success of any project critically depend on the partner you select for ERP implementations. For evaluating vendor proposals you required qualified skills and experience in ERP field. We assist our client in evaluating the vendor proposals and helps them in selecting the best suit vendor. Some of the important factors need to keep in mind while evaluating vendor including the background and location advantage of vendor, the financial stability of vendor, the market feedback of vendor performance, etc.
ERP Post Implementation Review
We provide a review of ERP project after its implementation. A post implementation review answer the question “Did we achieved what we have planned out to do?”
A Post Implementation Review ascertains the degree of success from the project, in particular, the extent to which it met its objectives, delivered planned levels of benefit, and addressed the specific requirements as originally defined.
There are two basic dimensions of Information system that should be evaluated. The first dimension is concerned with whether the newly developed system is operating properly. The other dimension is concerned with whether the user is satisfied with the information system with regard to the reports supplied by it.